Refund policy

Return and Refund Policy

At global wavy, your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return the item(s) within 7 days of delivery for a refund or exchange, subject to the following conditions:

  1. Eligibility for Returns

    • Items must be unused, in their original packaging, and in the same condition that you received them.

    • Proof of purchase (order confirmation or receipt) is required.

  2. Non-returnable Items

    • Personalized or custom-made items.

    • Sale or clearance products (unless defective or damaged).

  3. Refunds

    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

    • Approved refunds will be processed to your original payment method within 5–10 business days.

  4. Return Shipping

    • Customers are responsible for return shipping costs unless the item was defective or incorrect.

For return requests, please contact us at +1 406 308 7651 before sending any items back.